At Tenders4you, we value your satisfaction and are committed to providing a transparent and fair refund policy. Please take a moment to familiarize yourself with our guidelines.
Eligibility for Refund
Our refund policy applies to subscription purchases made on the Tenders4you platform. To be eligible for a refund, the following conditions must be met:
- Request within 30 Days: Refund requests must be submitted within 30 days of the original purchase date.
- Reason for Refund: We understand that circumstances may change. Refunds will be considered for subscribers who encounter technical issues or are dissatisfied with the service. Please provide a clear reason for your refund request.
How to Request a Refund
To initiate a refund request, please contact our customer support team at info@tenders4you.com within the stipulated 30-day period. Include your purchase details and a brief explanation of the reason for the refund.
Refund Processing
Once your refund request is received and approved, we will process the refund to the original method of payment within a reasonable timeframe. Please note that processing times may vary based on your payment provider.
Non-Refundable Items
Please be aware that certain items are non-refundable:
- Used Portions of Subscription: Refunds will not be provided for used portions of your subscription. The refund will only apply to the remaining unused period.
- Beyond 30 Days: Refund requests submitted beyond the 30-day window will not be considered.
Contact Us
If you have any questions or concerns about our refund policy, feel free to contact our customer support team at info@tenders4you.com. We are here to assist you and ensure your experience with Tenders4you is positive and satisfying.